Preo

Preo was a mobile ordering platform that enabled customers in bars and restaurants to order drinks directly from their phones and receive real-time notifications when their order was ready for pickup. The goal was to reduce wait times, increase venue efficiency, and improve customer experience in high-volume hospitality environments.

Over six years, we raised $10.8M in funding and ultimately exited through acquisition by Anheuser-Busch.

As Head of Design, I led:

  • Product discovery and UX strategy

  • UI design across iOS and Android

  • Brand and visual identity development

  • Design system creation and documentation

  • Cross-functional collaboration with engineering teams

  • Design team leadership across North and South America (2015–2019)

I was responsible for shaping how the product worked, looked, and evolved.

Type

Product Design

, Brand

Tools

Photoshop, Illustrator, Sketch, Figma, Zeplin, Framer, Invision, keynote, Cinema 4D, arnold

Challenge

Building Preo required solving for:

  • High-volume, real-time hospitality environments

  • Network variability and operational edge cases

  • User clarity under fast-paced, distracted conditions

  • Multi-stakeholder alignment (venues, customers, partners)

The product needed to be intuitive for users in loud, crowded bars while also functioning reliably for venue staff and owners.

Approach

From the beginning, I structured design as a system, not a collection of screens.

Key principles included:

  • Designing scalable UI components that could evolve with the product

  • Implementing structured design sprints to accelerate problem solving

  • Embedding design thinking into product development cycles

  • Creating seamless handoff processes between design and engineering

This allowed us to iterate quickly while maintaining clarity and cohesion across the product.

Process & Systems

Design Systems

I built and maintained component libraries to ensure consistency across platforms and teams. This improved collaboration and reduced redundancy in development.

Cross-Continental Team Leadership

Between 2015–2019, I led design teams across North and South America, establishing workflows and communication structures that enabled distributed collaboration.

Design Sprints & Problem-Solving Frameworks

Implemented structured sprint methodologies to move from discovery to validation quickly. This became a core internal process for solving product challenges.

Engineering Collaboration

Established documentation standards and handoff workflows that reduced ambiguity and improved delivery speed.

Outcome

Raised over $10.8 million in venture funding

  • Deployed product across real-world hospitality environments

  • Scaled design across international teams

  • Acquired by Anheuser-Busch

Preo became a defining chapter in my career — not only in execution, but in learning how to build systems, teams, and products from the ground up.

Reflection

Preo shaped how I approach all creative work today. It reinforced the importance of:

  • Designing systems over isolated outputs

  • Building processes that scale

  • Leading with structure in ambiguous environments

The experience of founding and scaling a product company fundamentally informs how I think about design, iteration, and long-term creative infrastructure.